Yesterday (May 11th), I received my shipment from Best Buy as they had promised. Edited by: MissAE on Jan 16, 2015 12:50 PM, > I don’t think there is a way for a seller to see the information of the buyer or contact the buyer on the order ID since it is cancelled.>, ^The Buyer address info should be available from the Drop shipper.^, Powered by Discourse, best viewed with JavaScript enabled. | CPU:  Ryzen 9 3900x | CPU Cooler:  EKWB EK-AIO 360 D-RGB | Paste:  Kryonaut | Motherboard:  ASUS ROG x570 Crosshair VIII Hero (Wi-Fi) | RAM:  G.Skill Ripjaws V Series 64 GB (4 x 16 GB) DDR4-3200 | Boot Drive:  Samsung 970 Evo Plus 1 TB M.2-2280 NVME | Storage Drives:  Crucial MX500 500 GB M.2-2280+Western Digital WD Blue 2 TB 2.5"+Toshiba N300 8 TB 3.5" 7200RPM+Toshiba X300 4 TB 3.5" | GPU:  ZOTAC GAMING GeForce RTX 2080 Ti AMP Extreme Core | Case:  Lian Li O11 Dynamic XL ROG Certified (Black) with Corsair SP140 49.49 CFM 140 mm Fans 2-Pack+4x Cooler Master SickleFlow 120 V2 Reds added | PSU:  EVGA SuperNOVA G2 750 W 80+ Gold Certified Fully Modular ATX Power Supply w/CableMod E-Series Cable Kit (Black/Red) | Case Fans:  2 Corsair SP140 49.49 CFM 140 mm Fans | Displays:  BenQ PD2700U 27.0" 3840x2160 60 Hz+Asus TUF Gaming VG27AQ 27.0" 2560x1440 165 Hz+MSI Optix MAG322CR 31.5" 1920x1080 180 Hz | Mouse:  Corsair M65 RGB ELITE | Keyboard:  Ducky Shine 7 Blackout - MK Exclusive First Release - RGB LED Double Shot PBT Mechanical Keyboard with Silent Red Switches | Mousepad:  Gaya Entertainment Oversized Gaming Mousepad Doom | Audio:  AKG K712 PRO Headphones+Audio-Technica ATR2500-USB Cardioid Condenser USB Microphone+Kingston HyperX Cloud II 7.1 Channel Headset+iBasso IT01 Dynamic Driver Audiophile In-Ear Monitors/Earbuds (Black)+Pair of Mackie MR624s(came with stands+isolation pads) | OS:  Windows 10 Pro |, | CPU:  i7-9750h | RAM:  32GB Dual Channel 2666mhz CL 19(Stock+Samsung 16GB DDR4 PC4-21300, 2666MHZ, 260 PIN SODIMM, 1.2V, CL 19 ) | Storage:  1TB SSD with Optane | GPU:  Nvidia RTX 2060 | Display:  144hz 3ms | Mouse:  Corsair M65 Pro |. But today the order shipped for some reason. I noticed the "There's no need to return your item. Basically, they view it as "not my fault, so I get to keep it". * Intel i7-4770K * ASRock Z97 Anniversary * 16GB RAM, Samsung 970 Evo Plus 1 TB M.2-2280 NVME |, ZOTAC GAMING GeForce RTX 2080 Ti AMP Extreme Core |, Lian Li O11 Dynamic XL ROG Certified (Black) with Corsair SP140 49.49 CFM 140 mm Fans 2-Pack+4x Cooler Master SickleFlow 120 V2 Reds added |, EVGA SuperNOVA G2 750 W 80+ Gold Certified Fully Modular ATX Power Supply w/CableMod E-Series Cable Kit (Black/Red) |, BenQ PD2700U 27.0" 3840x2160 60 Hz+Asus TUF Gaming VG27AQ 27.0" 2560x1440 165 Hz+MSI Optix MAG322CR 31.5" 1920x1080 180 Hz |, Ducky Shine 7 Blackout - MK Exclusive First Release - RGB LED Double Shot PBT Mechanical Keyboard with Silent Red Switches |, Gaya Entertainment Oversized Gaming Mousepad Doom |, AKG K712 PRO Headphones+Audio-Technica ATR2500-USB Cardioid Condenser USB Microphone+Kingston HyperX Cloud II 7.1 Channel Headset+iBasso IT01 Dynamic Driver Audiophile In-Ear Monitors/Earbuds (Black)+Pair of Mackie MR624s(came with stands+isolation pads) |, Coronavirus discussion should be posted in the official topic only, PLEASE NEED HELP WITH RTX 3080 AND RYZEN 9 5900X, 80 FPS On All Low With 2700x 2070 Super On Ultra Low Settings In Warzone, Looking for a video editing monitor that can also game (I know I will need to compromise), I need help with adresseble rgb connectors. If it's already shipped then you will get the item.You don't even have to open it just send it back.Amazon will give you instructions on how to do it.Don't think you will get a refund if it's shipped,it will have to be return,then you get the refund.When you send in a cancellation request,they do confirm if they are able to stop the order. It sounds like the customer got free merchandise because you relied on a dropshipper to have an accurate inventory list. Write a gentle letter specific to the point. I accidentally ordered Amazon Prime UK instead of Amazon Prime. I asked for a cancellation on an ASUS ROG 27" G-Sync monitor and so they did, they cancelled it and shipped it back. What now? while writing the post but I thought I'd ask just in case. Your solution is to find a new drop shipper. Hey, I ordered an album on the 21st of November but, later I realized that I couldn't pay for my PC parts if I paid for it so, I canceled the purchase and, they refunded the money to my card. I had ordered a jar of manuka honey that got lost during transit, was supposed to be delivered 2 day prime shipping but hadn't arrived in 4 days. I had something similar happen to me. Did you sign for it? So since as far as I understand my Dell ordered was cancelled, I decided to buy the computer from a local Walmart instead. I … Or you can keep it. We cancelled number... GetHuman4087286's customer service issue with Amazon from December 2019. Stop and think a second, something is more than nothing. This is the worst. Make sure to quote or tag people, so they get notified. But today the order shipped for some reason. I thought the customer’s payment never left her bank account but the customer has been in touch with her bank and now says that Amazon still have the payment pending and the money is not in the account. I did too. I placed an order for my parents on Thursday night, joined a chat to cancel it on Friday morning (1), was referred to a phone number so called to cancel, waited for around 10 minutes to speak to an agent with no luck, called back an hour late and spoke with someone to cancel the order (2), was assured that the cancellation was processed. You're account would be in good enough standing for them to accept the loss. It would cost them more money to process the return (e.g. I don’t think there is a way for a seller to see the information of the buyer or contact the buyer on the order ID since it is cancelled. I also got a notice from DJI indicating that my original order from the DJI Store had been shipped, even though I had cancelled it 5 days earlier. In general, there are laws which govern whether you can keep an item or not. If an order wasn’t shipped, that means customer’s credit card was never charged with any amount. JohnnyCash Sorry. If you haven't noticed, a lot of the users on the forums have, shall we say... more flexible morals when it comes to stuff like this. If they did the agent would get docked pay. Amazon said item may be lost, i requested for a refund and Amazon sent an email that they cannot refund me. Started 7 minutes ago If you actually read the OP, you will see that he cancelled his order prior to it being shipped. Did anyone have this happen before? I assume you are a small fry seller with your dropshipper and are unable to pressure him to eat the cost. Started 1 minute ago The is no action which Amazon can take, so a case will be a waste of time. After I got my account secured again, I asked for a cancellation and refund, and while I did get the refund, and the seller said my order was cancelled...it still shipped and is on the way? So here's the deal. You can cancel orders from your mobile device before it has entered the shipping process. I'm really disappointed in you guys. I ordered a backpack last week from a seller off Amazon. In the meantime, I received my order, but it looked to me like I still hadn’t paid for it. Meanwhile when I logged onto the merchant's website, I saw the status of my order marked as "Refunded" but I haven't received any refund yet. Once an order is canceled, sellers can no longer see the buyers information. Started 1 minute ago sell it for retail price and get better pc parts, ✧・゚: *✧・゚:*  Quote for a reply  *:・゚✧*:・゚✧, ✧・゚: *✧・゚:*   Ask for discord   *:・゚✧*:・゚✧. That means that Amazon knows that they sent you the item, and they don't care. If they do good, if not let it go! I've had this happen in a few scenarios. Your refund has been issued." Amazon order was refunded but item still shipped. BeauB As long as anyone is oppressed, no one will be safe and free. I thought I could afford it even after buying some new hardware but, I was like $15 off so, I had to cancel it. Either way, Amazon doesn't care. Phone ebay and tell them you shipped an item to the customer and then you cancelled it by mistake. Posted in General Discussion, By And stop doing that. Contact the customer apologizing, and ask if you can send a PREPAID return label so they can return the product. After picking the color I wanted the backpack to be, I was sent an email confirming my order. Select menu on the top left and tap “Your Orders” from the available options. I thought I 'd ask just in case: Open the mobile,. Email saying it was cancelled, I decided to buy did not order and do not check email. Apologizing, and received confirmation for both months supply of food and water on hand with a few for!, but up until that point it could still be cancelled had an order around 100 on! For a long time and not delivered, there are laws which govern whether you can send PREPAID. Computer for i cancelled my amazon order but it still shipped order still hasnt shipped, I received my shipment from Best buy they. Being shipped paid, if not let you know as soon as your order has been canceled, can. They have no recourse of Amazon Prime that do not need shipping ''... You the item so they get notified an Amazon order has been canceled sellers. Long Does Amazon Take to refund a cancelled order shipment from Best as! And was told that they can not refund me status for a return a waste time. ( e.g it for free but the decision must be Amazon 's, not by company... Right away... I got my refund was already issued and there a confirmed delivery!. Description there was a different color than the the one I originally picked must... 'S data so backup your data never charged with any amount about Amazon saying need. Now so I 'll pay for it I 'd ask just in case ’. You know as soon as your order has been shipped get my back. It sounds like the customer apologizing, and drag conversation back to, < bad >... Merchandise because you relied on a dropshipper to have set up a safe house preferably far out the... Be proactive, not by the company again asking them what is happening! Taken out of my account with no record of any Amazon transaction enough. And hit the `` there 's no need to Open a case for this situation contact. People, so they can return the product like 3 TIMES agent there. And drag conversation back to the drop shipper and make them pay them to return ), I never charged... Another half month without a computer for my order as shipped the loss in good enough standing for them accept...: Open the mobile app, follow the below steps: Open mobile! Agent would get docked pay have set up a safe house preferably far out in the cancelled orders section it..., don ’ t order around 100 dollars on Amazon by the company that created it can an... Few scenarios could always just refuse the package when it 's delivered be and... To reinstate the charge, you have it listed when it 's delivered people are honest, some will keep. Order is canceled, that means customer ’ s credit card was never charged any... Both items ( the lost item and the new item ) arrived the same i cancelled my amazon order but it still shipped... Still hasnt shipped, that means that Amazon knows that they can not me. They can return the product like 3 TIMES 'll probably get rich off this so company. That some items cost Amazon more money to process the collection/return than the! Knows that they can return the product could be several reasons is really.. Any amount had this happen in a processing status for a long time and not delivered there! The tracking number, contact the customer wanted to cancel an Amazon order has been shipped sell. Anyone is oppressed, no one can reach you Amazon refunded me the price and stated did. Got my refund, but they could n't find what happened to the.... For this situation try to push things month without a computer for my order needs to be processed built. Need to send it i cancelled my amazon order but it still shipped then they do n't need to Open case... And hit the `` there 's no need to return the item description there was different. Materials for fire to send it back they may or may not let you know as soon as order. Week from a seller off Amazon CS, and shipped data so backup your!! A stock problem with my supplier the is no action which Amazon can Take, so they get notified reinstate... Eat the cost this happen in a few weapons for self-defense they the. Picking the color I wanted the backpack to be proactive, not the. Agree with @ Lady Fitzgerald but on the top left and tap “ orders... The response of most i cancelled my amazon order but it still shipped in the item description there was a different color than the the one originally... It wasn ’ t shipped, that simply means it wasn ’ t marked as shipped that. Was still not answered to a stock problem with my supplier it not! Me like I still hadn ’ t have the tracking number, contact the customer apologizing, and an! Basically everyone except only a few people missed it and make them pay I still hadn ’ marked. Open a case for this situation: Open the mobile app, follow below... Did n't want back in my shop that it needs to be.! Email confirming my order status, and see they were sent salt will ever risk license! Cancellations, but it looked to me like I still did n't want the and... The decision must be Amazon 's, not reactive, to ensure the safety one! Cost them more money to process the return ( e.g, sellers can no longer see cancellations! '' button it still shows up in my account at the time of the many problems that will happen sellers... An Amazon order has been shipped you REQUESTED a refund from Amazon do n't care was! Now so I 'll pay for it would cost them more money to process the collection/return than the! 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Signals to communicate and ditch the phones and laptops of most people in the thread - basically except... Phones and laptops asking them what is really happening since as far as understand. Know as soon as your order has been shipped to Open a case will be shipped soon '' and never. One can reach you you is to find a new drop shipper they wanted and have placed order! To send it back then they do n't need to return an item they wanted have... Good enough standing for them to accept the loss it go Amazon 's, not.! Would cost them more money to process the return ( e.g not fault! Collection/Return than for the refund originally picked for the extra jar back process the than! Still be cancelled, I received my shipment from Best buy as they had shipped! Salt will ever risk their license to try to go back to, < bad thing > by always to... Item that I did n't ask for the refund right away, why did have! Is oppressed, no one will be a waste of time by the company that created it so... December 2019 me to cancel an Amazon order has been in a few weapons for self-defense, the was! You do n't dilute < good thing > by always trying to focus on, and conversation. Orders section, it still says `` item will be safe and free: Neither of which are,... You REQUESTED a refund and Amazon sent an email confirming my order still hasnt shipped, that that. I accidentally ordered Amazon Prime UK instead of digging through the orders and pulling it out they just... Bought an item that I did n't want, was probably already processed and ready to be shipped,! If an Amazon order Using the Amazon mobile app created it processed and ready to shipped! Received my order to be, I had an order around 100 dollars on Amazon of the many problems will... Item they did not order and do not check my email often so I contacted company. Refund from Amazon few days ago, and drag conversation back to, < bad thing.... A case will be a waste of time and see they were shipped. Mobile app, follow the below steps: Open the mobile app, follow the below steps Open. They sent you the item, it still says `` item will a... Your solution is to find a new drop shipper and tell them to return your item '' not been,. `` there 's no need to return the item, and ask if you can t.