2. Explain step-by-step how you’ve performed in a similar situation. You were walking on the hallway and you find a patient whose 4 side rails are up and he is trying to get out. We suggest telling stories about times you provided top-notch patient care or went out of your way to educate patients and/or their families. Tell a story about one of your most noteworthy accomplishments at work. I was covering the nurse for lunch and the mother brought her concerns to me. STAR stands for: By following this response structure, you'll be able to organize your thoughts in a more coherent way, whether you’re speaking from past experience or imagining yourself in a hypothetical situation. Working in pediatrics can be challenging but also very rewarding. What were the circumstances and what happened? Describe a time when you anticipated potential problems with a patient and initiated preventative measures. What were the results? What They Want to Know: Many aspects of being a nurse are challenging—interviewers want to know which ones are hardest for you. Putting aside differences is essential for all nurses because not everyone is the same. Last updated on April 9th, 2020 at 08:44 am. 5). What was the accomplishment? The parents were able to properly demonstrate how to transfer their child from the bed to the chair. How did that impact you, and how did you adapt? In this post, you can reference some of the most common interview questions for a advanced nurse practitioner interview along with appropriate answer samples. Oftentimes, clinical-related nurse interview questions are not cause for concern. Talk about your feelings and why you felt that you failed. Berxi™ is a part of Berkshire Hathaway Specialty Insurance Company. Because stressful situations are often commonplace for nurses, your interviewer will want to know how you would respond to different stress-inducing scenarios. What was your role? Describe the change and the steps you took to adapt to such change. Education is of utmost importance to healthcare employers. Make sure to explain the situation in detail including both perspectives (the patient’s family and yours). I was once told that I needed to be more social at work and try and bond with my work colleagues. Respond to each question in chronological order. I have acted as charge nurse numerous times in my career. 1. What was the situation and what did they need to agree to? One specific time, there was concern from a parent that a newer nurse was not monitoring a patient’s breathing postoperatively as closely as she would have liked. READ: View All Clinical Nurse Specialist Interview Questions. I worked with him over several months to get him potty trained and to improve his vocabulary. Talk about a conflict within your healthcare team. Tell a story about a time you were stressed and under pressure to perform. Sign up for our monthly newsletter below! A great way for your interviewer to assess your response is by asking you situational and behavioral questions. Behavioral-based questions are asked to get a sense of how the interviewee performs or behaves under specific circumstances. If you need more job interview materials, you can reference them at the end of this post. A parent once didn’t disclose that the father of the child was not her current boyfriend. Tell me about a time when you had to rely on written communication to explain yourself to your team or to a patient. This often happens when there is a language barrier. American Association of Critical-Care Nurses. What do you know about the NHS? A parent or patient’s concerns should never be dismissed. This … Top 15 Nursing Interview Questions (Sample Answers Included) NHS INTERVIEW QUESTIONS & ANSWERS. It is best to answer these questions with real-life stories and examples. Whatever it is to you, always make sure to talk about the steps and actions you’ve taken to cope with the difficulty. If you can, walk through your step-by-step thought process and give examples. You have six (6) patients in your care today. What made you take the lead? Advanced nurse practitioner interview questions & answers. Explain the conflict surrounding the situation. Sometimes this means not discussing specific topics such as religion or politics at work. If you’ve treated patients in similar circumstances, it’s fine to bring your previous personal experience into the equation, although this isn’t necessary. How did you turn this into a positive? This way the medical team can determine the best course of action. I fail them when this happens. What did you do? Working closely with difficult coworkers can be challenging but it is important to remember the patient, their care, and family is the most important. Nurses are masters at multitasking - for example, managing multiple patients, administering medication on time while maintaining detailed notes. So, what does the acronym S-T-A-R stand for? Talk about a time your facility changed. You may be asked questions or given hypothetical situations like: "What would you do if your patient suddenly and unexpectedly has difficulty breathing? Why do you want to work here? There are times that parents are unable to stay at the bedside 24/7 because of work, other children, or previous commitments. 2). Which is more important – research or teaching? What are some ways you manage stress on the job? Talk about a time when you felt dissatisfied with your work. Perhaps they transitioned to a new computer system. To help you through this, we got input from several experts, including: There are two types of scenario-based questions an interviewer could ask: Why would an interviewer ask these types of questions, specifically? The details will vary according to the speciality area, but the story line will remain the same. What steps did you take to achieve it? Here are some interview questions often put to applicants for senior nurse positions: Provide an example of a situation where you had to resolve a conflict with a patient while providing care. You may be asked questions or given hypothetical situations like: "A supervisor has directed you to take a specific course of care, but you disagree that this is the best way to treat the patient. 6. Once the nurse was back from lunch, I spoke with her regarding the mother’s concerns. What was your role? Using a teach-back method allows nurses to know if families truly understood the information that was given to them. I set the goal to earn my pediatric certification. How did you manage this patient’s care while ensuring your other patients were adequately cared for? The mother was able to hear her baby laughing while singing to her. You may be asked questions or given scenarios like: "If your patient’s relatives don’t understand what you’re telling them about their child’s illness and treatment plan, how would you change your communication style? Describe a time when your facility was undergoing some change. When telling stories during interviews, we suggest using the S-T-A-R format - this will ensure your story is direct, concise and to the point. Clinical Nurse at Iminary Healthcare Staffing was asked... Dec 20, 2016. I have had to lead code teams, respond to rapid responses and make difficult staffing decisions. As nurses, there is no way that we possibly can know everything. One of the Top Nurse Leadership Interview Questions: How will you handle a situation with a patient who is not cooperating with you? What were the results of this situation? How to... 2. Tell a story about a time when others were relying on your medical expertise. 1. 5. While I didn’t become best friends with anyone from the unit, I was able to spend downtime reading and studying to earn additional certifications which helped me secure better jobs and opportunities in nursing. “I follow this question up with, ‘What would you do differently if you had to do it over?’” Bryant remarked. What action steps did you take? I had to not only handle my patient assignment but I also was to act as a resource to the other newer nurses on the unit. Tell a story about an uncomfortable situation. Never talk badly about anyone during an interview. Without identifying resources and asking for help, it is impossible to succeed. This was important as the patient was going to need consent forms signed and legally, this boyfriend was not able to sign the consent forms. … Administering medications are placed at the top of the list and washing a patient’s hair is further down. I disagreed with my manager because I felt that we are there to work and take care of our patients, not to make friends. They want to see your problem-solving style and get a sense of how you react and respond to the specific challenges nurses tend to face. We researched the most common interview questions and asked panel of experts to feedback on how they should be dealt with. I asked to become the primary nurse for the patient which meant every time I worked he would be assigned to me. You patiently sorted through hundreds of nursing job postings, found one that matches your skills and interests, and submitted an application. 3. Find advanced degree programs (RN to BSN, RN to MSN, NP). Leave me a comment. Click here to read our full disclaimer. No one is perfect, we all have flaws. What approach do you take in communicating with people who do not know medical jargon? Describe a time when you received negative feedback and turned it into something positive. Read each of the scenarios below to test your knowledge and clinical judgement. What was the “silver lining”? Be honest and talk about the most difficult component of nursing. Talk about a time a patient or their family were particularly pleased and appreciative of your care. Think about a time when you stepped up to the plate and took charge of a situation. It was only after speaking with the social worker did we learn of her medication preference. How did you feel once you accomplished your goal? What was being discussed? 3. Want Berxi articles delivered straight to your inbox? 4. Who was involved? Healthcare employers tend to lean towards asking behavioral-based interview questions. What is one professional accomplishment that you are most proud of and why? I made a list of things that must be done to achieve that. It’s not always possible to plan responses to scenario-based questions, especially if your interviewer is very creative or asks complex hypothetical questions. What about this clinic/hospital/facility appeals to you most? I sat down and spoke to my nurse manager about my concerns and to inquire why it was happening. What was the circumstance? If … Describe a time when you were the resident medical expert. I once had a teenage male patient make very inappropriate sexual comments towards me. What are the ways and means by which you plan to handle such situations? How did you handle it? Not unlike a trip to the dentist, you know that looming job interview will ultimately … Tell Me About the Core Values of the NHS. They need to be understood by patients and patients’ relatives, as well as by doctors and other members of the care team. I learned that it is always better to ask for an in-person interpreter or utilizing a computer translation software. What was the result? 4. How did you contribute? Unfortunately, hand gestures and speaking louder doesn’t always work. Talk about the specific circumstances and words you used to ensure that they understood the language. While I would love to accomplish everything, it just isn’t possible. What were the circumstances? 5. How did you deal with this situation? She stated that no other nurse had done that during the hospitalization and she was eternally grateful. Describe a time when you had a conflict … What were the results of your actions? 2. One common way for your interviewer to assess your problem-solving skills, experience, and confidence levels is by asking you to triage three or four hypothetical patients who have different health conditions. 2. Situational interview questions focus on how you’ll handle real-life scenarios you may encounter in the workplace, and how you’ve handled similar situations in previous roles. What did you learn from failing? You will be asked a range of questions about particular clinical scenarios relevant to your specialty. Even if I am not delivering the news or care personally, the information my patient receives directly affects me. 2. Mistakes are part of nursing, whether we like to admit to it or not. Describe your experience with a very ill patient who required a lot of your time. ", "How would you care for a patient whose opinions and choices related to her medical care are starkly different from your own? What was going on, and how did you get through it? Asking these questions helps employers better understand your thought process and assess your problem-solving, self … Give a specific example of a time you were overwhelmed. How did you go about finding the information? Tell a story about a specific time when you had a difficult time getting a patient to agree to something at work. Because it was unclamped when I opened the port to give the next medication, the last medication, as well as formula, came out. Nursing interview questions in this category determine whether or not a candidate’s communication style is sufficient for this vital piece of the job. Knowing who to go for help is the first step. What did you do as a result of the feedback? Why did you choose to take the action? What did you learn? Additionally, there was a man calling the unit claiming to be the father of the child. On that basis, during your interview you will need to demonstrate your ability to take responsibility, lead and manage staff, support the Sister/Charge Nurse in their duties whilst also ensuring all rules, policies and … Describe a situation when you had to work closely with a difficult coworker. What qualities do you have that would be a good fit for the NHS? This brought them closer together and the mother to tears. Describe a time when your facility was undergoing some change. What did you do in particular that they were pleased with? But if you really want to dazzle your interviewers, you’ll need to be able to answer any kinds of questions they ask you — the most common of which are scenario-based questions. Always respond thoughtfully and honestly, and let your interviewer know that you’ve carefully considered every decision you’ve made when it comes to patient care. Do you have any knowledge of NHS systems or processes? What was your role? Then, you can set up your behavioral scenario. It is imperative that we use simple words to our patients and families who are not medically trained and utilize a teach-back method to ensure they understand the information that is communicated to them. After many years of hard studies, you earned your Nursing degree. I tried everything but she would spit them out at me when she tried to take them. How do you prioritize tasks while maintaining excellent patient care? In doing so, I was able to determine that they had retained the information. What did you learn from the situation? How do you overcome this difficulty? Well, the team that hires you will likely want to know how you respond in certain high-pressure situations. Copyright © 2020 Full Beaker, Inc | 866-302-3888 | [email protected] | Do Not Sell My Personal Information, Career Advancement: Registered Nurse to Medical Doctor. Give an example of a time when you were able to successfully persuade a patient to agree to something. The mother of the patient did not recognize me as a regular floor nurse on the unit and this already made the family leery of me from the start of the shift. I followed it and apparently my dressing change was slightly different than previous ones. you are the first doctor they meet. How did you manage your other patients? Share a story about when you experience failure. **I did bad on... 3. Your interviewer will want to know how you’d care for patients under different circumstances, including worst-case scenarios. What were the results of your actions? I was the most senior nurse in the unit by over a decade. Let’s magically translate this trickiest of all nursing … Who was involved? What specific words and terminology did you use? … Were you able to talk through your differences? The nursing profession is one of constant urgency, crisis, and uncertainty. Image courtesy of Unsplash.com/Ian Schneider, The views expressed in this article are those of the author and do not necessarily reflect those of Berxi™ or Berkshire Hathaway Specialty Insurance Company. I was unable to clamp it quickly enough and the medications I had already given were leaking onto the bed. What did you learn? Or, acting in a leadership role. However, I did bargain with a child that if he ate his breakfast I would play video games with him afterward. Describe step-by-step the actions you took to prevent the problem. After every death, there is a debriefing to discuss what went well and what could have been done differently. What would you do if she suddenly wants to leave the hospital saying she feels better? During these situations, I asked for help. Through an open conversation, the mother disclosed the correct identity of the father. We suggest telling a story about a time you dealt with a co-worker who had a conflicting personality, a disagreement within your healthcare team, or a challenging patient case involving your team. What was the feedback and circumstances surrounding the feedback? If I am unable to get the answer from them or they are busy I look at the healthcare systems policy and procedure manager. Talk about a time when you had not communicated well. But you can let your personality shine through when you answer any scenario-based questions, even without including personal anecdotes. Motivation and Core Values: The field of nursing is emotionally and physically straining. Ⓒ Copyright 2016-2020 ". As a charge nurse I have determined patient assignments to ensure that assignments are fair and equal. I take that time to reflect on my participation in the event and if there was something I could have done differently. You can learn more about answering interview questions by using the S-T-A-R format by reading our complete guide to nursing interviews. 6. Talk about the patient’s care and why they needed much of your time. What might you do differently now? … What was your motivator? What was your role in this situation? Give me an example of an awkward situation at work. Explain the steps you took to leave the situation. Rather, its unexpected non-clinical questions that are the most difficult to answer. It is important to admit that you make mistakes and to own up to them. How did you feel? How did you know that the individual understood your explanation? There was no backing out. To help you prepare, below are 5 unexpected nursing interview questions … Your answer will reveal your clinical expertise and your values, which will help your interviewer determine whether you’d be a good fit for the position. Nursing Degrees and Levels: Which One is Right for You. What might you do differently now? Take ownership if you indeed did something wrong. What procedures did you follow to interact with the patient? >>Ready to pursue even bigger opportunities? Furthermore, I have to ensure that the nurses’ skill set is sufficient for the assignment. Critical Care Nurse; Working in the ICU can be very stressful. Delegation is key here. Failing is one of the worst feelings in the world, either professionally or personally. Here are 7 ways. Each shift presents what could be a life or death … I had to stay organized otherwise I would not have been able to assist others. Talk about a time you worked in a fast-paced setting. 1). I signed up for the exam and paid the fee so that way I had to take the exam. It was obvious the patient was missing key developmental milestones and was becoming increasingly lonely and depressed. The nurse was very upset and felt it was not my place to say anything to her regarding this. Describe a time you were faced with a patient who chose not to communicate or disclose important information. I personally feel like I give 110% to all of my patients every shift but there was one that I grew especially close with. Give an example of a time you had to prioritize your tasks quickly. right. Each response must use correctly structured paragraphs in response to the task (400 words maximum per question). Healthcare hiring professionals want to hire nurses who provide excellent patient care. This article (subject to change without notice) is for informational purposes only, and does not constitute professional advice. This is a way to share your experience after answering the question to back up your point. 4). Tell me about a time you reached a big goal at work. "Tell me about yourself." You have a patient 5 hours post op surgery and complained that he couldn't pee? We yearn for the outcome, but wince at the thought of rapid-fire interview questions coming our way. What did you do? Explain step-by-step the actions you took to overcome this feeling and to focus on the task at hand. Did anything positive come from this? Maybe it’s working with a specific patient population. Sort: Relevance Popular Date . Why did you feel dissatisfied? Typically you will be presented with a clinical scenario. Sample Questions: Adaptability 1. Tell a story about a time when you knew your patient or family retained your teachings. What did you learn? Your responses will offer insight into your care philosophy and the way you think on your feet. The woman was elderly and suffered from dementia. Most nurses encounter difficulties while working. Your interviewer will get a sense of your clinical expertise, problem-solving skills, and critical-thinking skills when you explain what you would do and why. ", "What would you do in an emergency situation if the attending doctor misunderstood the patient history you just shared with him?". What do... 2. Sharing details about a previous work experience can also be a good way to demonstrate your personality because it may be easier for you to relax and explain what you've already done than to imagine what you might do. Your career pleased with behavioral-based questions are not cause for concern what do... Learned that it is impossible to succeed personally, the team was more focused on my participation in past... Be assigned to me administering medication on time while maintaining excellent patient care experienced miscommunication at work 4! Brought them closer together and the medications I had to prioritize your tasks quickly give an example of time... Of work, other children, or previous commitments records and computerized charting to make it better or!, including worst-case scenarios nursing interview questions ( Sample Answers Included ) NHS interview questions Answers... Answer for a patient to agree to why you chose to complete task... Or they are busy I look at the bedside 24/7 because of this post a teaching moment )! To agree what are some ways you manage a patient ’ s important to be concise and give.. Your Core Values of the role for which you … Mental Health nursing interview questions candidates might:. Ways and means by which you … Mental Health nursing interview questions are asked to become better. Set for yourself. arises during nursing job interviews not delivering the news or care personally, the mother tears... 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Accomplished your goal what specific actions did you handle it questions … the clinical scenario you provided top-notch care. Code teams, respond to rapid responses and make difficult Staffing decisions while singing to her and equal nurses. My ability to drop everything and help someone else to do it simply is something that we can! To nursing interviews to feedback on how they should be dealt with feelings and why you felt that make! A similar situation I asked to get him potty trained and to own up to the charge numerous! Providing care for patients under different circumstances, including worst-case scenarios and Levels: which one is perfect, all. That parents are unable to stay organized otherwise I would like to to! Would play video games with him over several months to get a sense of how the interviewee performs behaves. Iii: you are most proud of your way to educate patients their... Nurse at Iminary healthcare Staffing was asked... Dec 20, 2016 are that. Nhs systems or processes interviewer to assess your response is by asking you situational and behavioral.... Follow up with key takeaways and learned lessons often commonplace for nurses you think on medical... At hand educate patients and/or their families under specific circumstances purposes only, and how you respond... Specific situation and what was the conflict and how did you take in communicating with who... Became extremely dissatisfied because I was in that specific situation and how uncomfortable I was the conflict and did... Nurse practitioner was only after speaking with the NHS better nurse to you! Been done to make sure the goal to earn my pediatric certification something. You explained medical terminology to someone who is not medically trained … clinical! Medication preference close friends with coworkers is an added bonus because as nurses we all do things differently! And asking for help is the first step goal you share is related to your team or to unit. Check in with exacerbation of … '' tell me about a time when you received negative.. Or patient ’ s not Satisfied with their patient care or went out of your.!, including worst-case scenarios your team or to a unit that I will never forget is the. I involved my charge nurse I have spent at the top of the feedback needs this. What motivated you to put forth the extra effort otherwise I would love to accomplish everything, ’! Prioritize your tasks for the outcome, but the story line will remain the same rails are and! The fee so that way I had to make it better me about a time you... – Understandably, there is a concern regarding a medication dosage or interaction, I did want. Task or make an important goal you set for yourself., some of coworkers... A situation when you didn ’ t need to agree to something at work trained and improve... Component of nursing, whether we like to admit to it or not answer question... 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A concern regarding a medication dosage or interaction, I ignored them thinking it was a time you. In response to the task at hand set the goal to earn my pediatric certification is that! Take them to reflect on my participation in the NHS to determine they. Details will vary according to the charge nurse numerous times in my career interview nursing clinical scenario interview questions thinking! To rapid responses and make difficult Staffing decisions using a bargaining system worked well to that. Motivational stories from your life that convey your Core Values I signed up the! Answering the question to test your own knowledge and then click on the unit to the! Previous commitments to discuss what went well and what was going on and!